A friend and fellow YPO member came into my offices yesterday and met independently with some of my team. When we talked afterward, he commented on what amazing team and culture we have here at BuildDirect. It is absolutely true. I know because I hear it often, and you can feel it the minute the elevators doors open. Something is different.
Thinking about that comment last night, and questioning what it is about the company that attracts incredibly talented people, and keeps them, my mind went to a comment left on my post about getting better everyday and how it can add up to tremendous benefits. The comment was left by one of our many “A” players. Jim Hourigan, who heads up our supply chain, and then reinforced by another “A” player, Emma Pang, our assistant controller.
The comment was: “Never a blame, always an opportunity, people thrive and strive under that level of trust”
We have fought through some of the hardest times you could imagine. The dot com meltdown, September 11th 2001, and housing market falling by over 60% since 2005. We also made a fair share of our own mistakes as we tried to crack the code to enable us to transform the building industry. Trust me; there were many times where it would have been easier to point fingers or blame.
But Jim’s comment says it all. And if our people are thriving and feeling that now, I can only imagine how they will feel when the housing market starts to normalize.
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