Yesterday I was asked a question that I am often asked and I thought it deserved a blog post. The question I was asked is "Where is your call center?" I always answer the same..... WE DO NOT HAVE A CALL CENTER!!! We have product experts, and that function is handled in our head office. The expertise in our sales department is a core competency. I would put our product experts up against anyone in the business in their deep knowledge of the respective products. They each have incredible … [Read more...]
This is big news for website design
Adobe's flash technology allows companies to deliver rich web experiences for its users. The problem in the past with using the technology is that the search engines could not index the flash files. This meant that if you built a great site that offered a great user experience by using flash, it would be largely invisible to search engines. If a site is invisible to search engines, then it is invisible to users because users can't find it. For BuildDirect, and many companies, this compromise between … [Read more...]

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