In this second video on the Toyota value stream process, Guy Parsons takes us through the BuildDirect current state and future state to show how we can increase our value to customers by reducing the waste in the system.
We work on our value proposition constantly to ensure we deliver exceptional results to our customers, so I have to admit that it is a little hard to post this video. The reason….Even though we do many things well, the current state of this video shows some real problem areas that need work.
I hope by demonstrating the effectiveness on our process, it can help you deliver better results through operational excellence.
As always, I would love your thoughts.
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Verne Harnish pointed me to this video. Absolutely fascinating! Any chance we can get this guy to the EO Barcelona University? I’d love to learn much more about eliminating the waste both for the employee and the client (and ultimate my company!). Thanks for sharing!
Hi Maria
Thanks for your comments. If you would like to give me a call at the office, I would be happy to put you in touch with Guy.